LegalZoom Reviews

LegalZoom has an overall rating of 4.5 based on 94 reviews. Customer feedback on LegalZoom is mixed: LegalZoom reviewers highlight positive aspects like user-friendly interface, affordable pricing, quick document preparation and customer support, which strongly appeal to small business owners, entrepreneurs, individuals seeking legal documents. However, LegalZoom is often criticized for its limited legal advice, upselling of services, potential delays in processing and lack of personalized service.

4.5/5.0

94 reviews

5 Stars

17

4 Stars

4

3 Stars

4

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0

1 Star

1

All LegalZoom Reviews (94)
james-Horton
May 24, 2026
"I had a quick call with an..."
I had a quick call with an attorney about my LLC forms, it was a really good experience. She explained what I had missed in a way that was easy to understand and never made me feel rushed. I felt so much more confident and relieved after the call. Super helpful overall.
clydesimpson2685
April 30, 2026
"The pricing was clear from the start..."
The pricing was clear from the start, and I didn’t get hit with any random fees later… which was a relief.
rebecca_Anderson74
April 30, 2026
"They actually got it done faster than I thought"
I needed my LLC paperwork quickly, and to be honest, I kind of expected it to drag a bit like these things usually do. But legalzoom turned it around sooner than I thought, so I can’t really complain. The process was easy, and I was happy with the timing.
mayra-Holman
April 28, 2026
"Cleared things up a bit"
I actually started using LegalZoom just to read through their articles and guides, not to buy anything. I was confused about what forms I even needed, and their info was simple enough to follow without feeling overwhelming. Legal stuff still isn’t exactly fun, but it made the whole thing feel a lot less stressful. Helped me get the basics down and then I just
Ross.lucius
April 16, 2026
"Pretty smooth overall and worth considering"
I used LegalZoom and getting set up with their partner service was easy. There was a small delay with the info syncing, but support was helpful and got things moving. It wasn’t flawless, but it did save me some time and took a bit of the stress off. I’d say it’s worth considering if you want a little help getting things done.
Nicole_helms98
April 10, 2026
"I used LegalZoom for a business form and..."
I used LegalZoom for a business form and the questionnaire was way more complete than I expected.

It asked about a bunch of things I probably would have forgotten if I was trying to do it on my own, and some of the questions had little explanations next to them which made the whole thing feel less confusing and more like someone was actually walking me through it instead of just throwing legal words at me.

It did take a little time to get through, but I didn’t mind because it felt organized, simple enough, and thorough before I hit submit
MOLINA
March 30, 2026
"I liked how straightforward the service..."
I liked how straightforward the service packages were. It was easy to compare the options without feeling like anything was being hidden, which made me feel more confident about choosing. A couple of the add-ons took me a minute to think through, but overall I felt like I understood what I was paying for. Good experience overall...
MichaelJohnson
March 19, 2026
"Canceling was easier than I expected"
I ended up needing to cancel my LegalZoom order because my plans changed a bit. I figured it might take a while or turn into a hassle, but it was actually straightforward. Support helped me out without trying too hard to talk me out of it, and I think the refund showed up within a few days or so. Overall, it went better than I thought it would.
John_turner99
March 17, 2026
"Got it done, but I had to play detective a little"
I used LegalZoom because I just wanted to get everything handled without a ton of back and forth, and to be fair, they did get it done in the end. The only frustrating part was the updates along the way. I’d get an email or notification and think, “Okay, great, something happened,” but then it wouldn’t really say where things actually stood. A couple times I found myself logging in just to poke around and see if anything had changed. It wasn’t awful, just kind of confusing and slower than I expected. Overall, the service worked, but I wish the communication had been clearer so I wasn’t left guessing during the process.
OTTO
March 08, 2026
"Easy to tweak things the way I wanted"
I liked that I could change the forms around without feeling stuck or confused. I went back and adjusted a few parts more than once, and it still all made sense. It was just easy to make it fit what I needed, instead of feeling like some one-size-fits-all thing that..
Michael_hayes81
March 03, 2026
"I used LegalZoom for a few personal..."
I used LegalZoom for a few personal legal documents, i was a little hesitant about putting that kind of info online. Maybe I’m just overly cautious because I’ve had to deal with annoying account issues before, but I wanted to feel like my details weren’t just floating around somewhere.
The site felt secure to me, and it was clear enough why they were asking for certain information. I also liked getting login alerts and being able to go back and review my details without having to dig around forever, because I definitely don’t have the patience for confusing websites.
I’ll admit I didn’t read every single policy word for word, because who really has time for that, but overall I felt comfortable using it. For something involving private documents, feeling safe with the process made a big difference.
jacquelinehurst6047
February 24, 2026
"Big name, but kind of hit or miss"
I went with LegalZoom because they’re a known company and it feels like they should know what they’re doing. Overall, it was okay, but it kind of works when it wants to. Some parts went smoothly, then other parts felt unclear and I wasn’t always sure if I was getting the right answer or who I should actually listen to. It’s not terrible, and I get why people use it, but I’d definitely double check everything yourself before fully relying on it.
robert1995
February 23, 2026
"EIN setup was ridiculously easy"
I used LegalZoom to get my EIN i was prepared for a full-on paperwork nightmare, but it was shockingly simple. The steps were easy to follow, and I never had that “what am I even looking at?” panic moment I expected.

I got my EIN faster than I thought, which felt like a tiny business-owner miracle. Not having to fight through confusing IRS pages myself was worth it, and the price felt totally fair for the stress it saved me. Thrilled with how painless it all was.
phyllisphillips2752
February 18, 2026
"Super easy"
Set up my LLC fast. No confusing pages. No weird steps. Just easy...
david-Shores
February 18, 2026
"Smooth LLC filing"
Used LegalZoom for my LLC paperwork. Mostly just wanted it done right. I was nervous. First time doing anything like this. They sent updates when things moved along, which helped. State filing came back fine. No issues. Documents accepted the first time. Smooth overall. I’d use them again if I need another filing.
williamrimmer1067
February 08, 2026
"Dashboard’s easy to use"
The account dashboard is, like, simple enough to use when I need to find my documents or check order updates. It took me a minute to figure things out at first, but overall it works fine for what I need.
johnbaisch7714
February 03, 2026
"Mostly Fine, But Double-Check Everything"
I used LegalZoom for a basic legal document, and overall it got most of it right. The weird part is, a couple of sections didn’t totally match the info I had entered, even though everything seemed straightforward. It wasn’t anything major, but it was enough that I had to go back through the whole thing carefully and make a few fixes before I felt comfortable using it. I’d say it’s fine if you know what to look for, but I definitely wouldn’t just assume it’s 100% correct without reviewing it.
GloriaGuttmann
January 27, 2026
"Good price for what I needed"
It was a good deal for what I needed, if that makes sense. Nothing fancy, but definitely worth the money
herbertturner9013
January 19, 2026
"Got my Texas LLC sorted, hoping for a little credit"
I finally got my Texas LLC taken care of, and the state steps were laid out clearly enough that I didn’t have to keep guessing what came next. It saved me a lot of time and confusion. That said, with a couple of small hiccups along the way, I’m hoping they’ll offer some kind of credit or compensation to make it feel fully worth it.
COOK
January 18, 2026
"Wish I’d Gotten Help Sooner"
They did end up helping me, but it took quite a while to get a response. I kind of regret not reaching out earlier because the wait made the whole thing more frustrating than it needed to be.

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LegalZoom Q&A

Can legalzoom help me with my wife's upcoming child support hearing?

Has anyone used legalzoom for a trucking company? i heard about them from a podcast. i'm about to purchase a truck and go owner opp and need my llc. thanks for the info.

I would like to start up my own entertainment business. is this a site i can trust to start it up?

How are they with chapter 7 bankruptcy

Good afternoon, currently i currently have an llc that i was not able to use since it was setup last year, we just could not start the business, can i change the name and state of operation for the busi9ness through legalzoom?

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